Privacy policy

LEGAL NOTICE

• Company Name:Export-Solutions© 2024. All rights reserved
• Headquarters: Export-solutions SAS 494 rue Leom Blum 34000 MONTPELLIER
• Phone +33 04 48 78 35 26
• This website is owned by EXPORT-SOLUTIONS.
• EXPORT-SOLUTIONS places great importance on protecting and respecting the privacy of visitors to its website (hereinafter referred to as "Users" or "you").
• This Data Privacy Policy (hereinafter referred to as the "Policy") is intended to inform you, in accordance with applicable law, about the practices concerning the collection, use and sharing of information that you may provide to EXPORTT-SOLUTIONS through its website.
• This Policy also aims to inform you about the categories of personal data (hereinafter referred to as "Data") that EXPORT-SOLUTIONS may collect or hold about you, how they are used, protected, and the rights you have over them.

Legal and Regulatory

• Framework Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, known as the General Data Protection Regulation (hereinafter referred to as "GDPR"), and French Law No. 2018-493 of 20 June 2018 on the protection of personal data provide the legal framework for the processing of personal data. They complement French Law No. 78-17 of 6 January 1978 on Information Technology, Files and Civil Liberties (known as the "LIL").
• This framework strengthens the rights and obligations of data controllers, processors, data subjects, and recipients of Data. To comply with these requirements, as a data controller, EXPORT-SOLUTIONS is required to collect, process and retain personal data about you. EXPORT-SOLUTIONS is committed to complying with the GDPR, and for this reason, all processing carried out in the context of its missions complies with the applicable regulations on the protection of personal data.
• EXPORT-SOLUTIONS, as the Data Controller, informs the User of this website that its Data will be processed in accordance with the applicable provisions and regulations on the protection of personal data.
• A Data Protection Officer (DPO) has been appointed and declared to the National Commission on Informatics and Liberty (CNIL). The DPO leads the GDPR compliance project in the face of the constantly evolving regulations. He also implements adequate internal procedures and measures to raise awareness among his agents and collaborators in order to ensure compliance with these rules.
• All information processed, retained, or transferred by EXPORT-SOLUTIONS services is adequately protected with regard to the state of the art in personal data protection and information security.

Processing Related to the Website Processing of personal

• Data related to this website complies with the principles of personal data protection law, such as:
• Personal data is processed lawfully, fairly, and transparently (lawfulness, fairness, transparency)
• Personal data is collected for specific, explicit and legitimate purposes and is not processed subsequently in a manner that is incompatible with those purposes (purpose limitation);
• Personal data is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (data minimization);
• Personal data is protected through appropriate technical and organizational measures to ensure a level of security appropriate to the risk inherent in its processing operations.
• EXPORT-SOLUTIONS contractually imposes the same level of protection of personal data on its personnel, subcontractors, and partners. All processing is also mapped in the register of processing activities maintained by the DPO of EXPORT-SOLUTIONS.

Data collected

Via the "Contact" and "quotation request" forms

• By using this website, you have the possibility to contact EXPORT-SOLUTIONS and transmit information, some of which may identify you and therefore constitute personal data. This is particularly the case when you transmit information via the "Contact" and "Quotation Request" tabs for more information about EXPORT-SOLUTIONS activities. But also if you send an application for recruitment purposes; or a request for a quote for contracting services.
• The information processed by EXPORT-SOLUTIONS is the information transmitted by the user:
• Gender
• First name, last name
• Company and position, if applicable
• Email
• Phone

The duration of the retention of your personal data

• ll Data that you may transmit to EXPORT-SOLUTIONS will not be kept beyond the strictly necessary duration for the purposes pursued by the processing of the data in question.
• In accordance with the prescription periods, when the retention periods come to an end, your Data is erased or anonymized in order to be able to use them without infringing on your rights. These durations are recorded in the register of processing activities kept by the DPO.

Management of cookies by the website

• EXPORT-SOLUTIONS uses "Cookies", which may collect some of your personal data. Trackers can be deposited or read, for example, when consulting a website, a mobile application, or installing or using software.

Definition of a Cookie

• Trackers can be deposited or read, for example, when consulting a website, a mobile application, or installing or using software.
• The term tracker may include:
• Cookies and HTTP variables, which may pass through invisible pixels or "web beacons"
• "Flash" cookies
• Access to terminal information through APIs (LocalStorage, IndexedDB, advertising identifiers such as IDFA or Android ID, access to GPS, etc.)
• Any other identifier generated by software or an operating system (serial number, MAC address, unique terminal identifier (IDFV), or any set of data used to calculate a unique fingerprint of the terminal (e.g. via a "fingerprinting" method).
• The law applies regardless of the type of terminal used: computers, smartphones, digital tablets, and video game consoles connected to the Internet, as well as any other terminal equipment connected to a publicly accessible telecommunications network. For convenience, the term "trackers" covers all of these technologies.

COOKIES USED

• Authentication cookies
• Preference cookies
• Statistics cookies
• Cookies set by third parties / Embedded content: Google Analytics, Webmastertool, Adword, etc.

COOKIE RETENTION PERIODS

• The lifespan of trackers is limited to a duration allowing a relevant comparison of audiences over time, such as a duration of thirteen months, and it is not automatically extended during new visits.
• The information collected through these trackers is kept for a maximum of twenty-five months.
• The above-mentioned lifespan and retention periods are subject to periodic review in order to be limited to what is strictly necessary.

Changes to this section

• EXPORT-SOLUTIONS may be required to modify this section in the event that the use of cookies collecting personal data is implemented. It undertakes to inform the User accordingly, and to comply with the legislation in force in all its practices and future use or non-use of Cookies.

Your Rights Regarding Your Data

• EXPORT-SOLUTIONS may modify this section in case the use of Cookies collecting personal data is implemented. It commits to informing the User of such use, and complying with the current legislation in all its practices and future use, with or without Cookies. In accordance with the applicable Laws and Regulations on the protection of personal data, you have certain rights regarding your Data, namely:
• The right to access and information: You have the right to be informed in a concise, transparent, intelligible, and easily accessible manner about how your Data is processed. You also have the right to confirm whether any Data concerning you is being processed, and if so, to access this Data and obtain a copy of it.
• The right to rectification: You have the right to obtain the rectification of inaccurate Data concerning you. You also have the right to complete incomplete Data concerning you by providing a supplementary statement. In case of exercising this right, EXPORT-SOLUTIONS commits to communicating any rectification to all recipients of your Data.
• The right to erasure: In certain cases, you have the right to obtain the erasure of your Data. However, this is not an absolute right, and EXPORT-SOLUTIONS may, for legal or legitimate reasons, reserve the right to retain this Data.
• The right to restriction of processing: In certain cases, you have the right to obtain the restriction of processing on your Data.
• The right to data portability: You have the right to receive the Data you have provided, in a structured, commonly used, and machine-readable format, for your personal use or to transmit it to a third party of your choice. This right applies only when the processing of your Data is based on your consent, on a contract, or when such processing is carried out by automated means.
• The right to object to processing: You have the right to object at any time to the processing of your Data for processing based on a legitimate interest or a mission of public interest. This is not an absolute right, and EXPORT-SOLUTIONS may, for legal or legitimate reasons, refuse your request for objection.
• The right to withdraw your consent at any time: You can withdraw your consent to the processing of your Data when the processing is based on your consent. The withdrawal of consent does not affect the lawfulness of the processing based on consent before such withdrawal.
• To exercise these rights, you can contact the DPO of EXPORT-SOLUTIONS at the following address: contact@export-solutions.com
• EXPORT-SOLUTIONS reserves the right to require proof of your identity for the exercise of these rights and to refuse any unfounded or abusive requests.

Changes to this Privacy Policy

• EXPORT-SOLUTIONS may occasionally modify this Policy, particularly to comply with any regulatory, jurisprudential, editorial, or technical developments. If so, the date of "last update" will be changed, and when necessary, you will be informed or solicited for consent. You are advised to regularly consult this page to be aware of any possible modifications or updates made to this Policy.

Contact

• For any questions regarding this Policy or any request related to your Data, you can contact EXPORT-SOLUTIONS:
• By sending an email to the Data Protection Officer of EXPORT-SOLUTIONS at the following address: contact@export-solutions.com
• By sending a letter to the following address:
• Export-solutions SAS
• 494 rue Leon Blum
• 34000 MONTPELLIER
• Phone +33 04 48 78 35 26